Amazon Policy | Goat Consulting

Will Tjernlund

How to Fix Hazmat or Dangerous Good Issues on Amazon

Having your product incorrectly marked as a hazmat or dangerous good can harm your business. This post will teach you how to fix hazmat or dangerous goods issues on Amazon. Amazon’s rigorous standards for products classified as hazardous materials (hazmat) or dangerous goods are put in place to ensure that customers are safe. However, sometimes Amazon listings are incorrectly flagged and classified as hazmat or dangerous goods which makes the product unavailable, disrupting sales and inventory. If you sell a Hazmat product incorrect classification or registration information can also impact availability and can potentially result in the listing being removed from the marketplace. In this blog post, we will cover how to avoid hazmat or dangerous goods issues. Sellers should be proactive and familiarize themselves with Amazon’s Dangerous Goods Identification Guide and Safety Data Sheet (SDS) requirements. Below is a comprehensive guide about avoiding hazmat-related issues, maintaining compliance, and how to appeal incorrect classifications.

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Amazon SAFE-T Claims Policy: How to File an Amazon SAFE-T Claim

Amazon SAFE-T claim allows sellers to claim reimbursements from customer returns. As an Amazon seller, you know that returns are a part of doing business. But what happens when a customer returns an item that is damaged, missing parts, or the wrong item? Through Amazon’s SAFE-T claims policy, an Amazon seller can issue a refund to a customer if, the losses occurred through no fault of the seller or the damage was in the course of its preparation or delivery. If done correctly you can get reimbursed for the cost of the return shipping and the refund.

Through filing SAFE-T claims through seller support and paying attention to your returns, you can help recoup costs that were inflicted by the return process.